{"id":30,"date":"2026-09-18T09:10:20","date_gmt":"2026-09-18T07:10:20","guid":{"rendered":"https:\/\/sunneorg.hornstaging.no\/?page_id=30"},"modified":"2026-10-23T11:16:42","modified_gmt":"2026-10-23T09:16:42","slug":"conflict-management","status":"publish","type":"page","link":"https:\/\/sunneorg.hornstaging.no\/en\/vi-tilbyr\/konflikthandtering\/","title":{"rendered":"Conflict management"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30\" class=\"elementor elementor-30\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b07c660 e-con e-atomic-element e-div-block-base e-default-div hero\" data-id=\"b07c660\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b07c660\">\n    <div class=\"elementor-element elementor-element-db44984 e-con e-atomic-element e-div-block-base e-default-div section_container\" data-id=\"db44984\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"db44984\">\n    <div class=\"elementor-element elementor-element-2b76e6a e-con e-atomic-element e-div-block-base e-default-div hero_text-wrapper\" data-id=\"2b76e6a\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"2b76e6a\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"7110e4d\" data-e-type=\"widget\" data-id=\"7110e4d\">PSYCHOSOCIAL WORKING ENVIRONMENT<\/p>\n\t\t\t\t\t<h1 data-interaction-id=\"0f865e4\" class=\"subhero_heading e-0f865e4-7227422 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"0f865e4\">Conflict management<\/h1>\n\t\t\t\t\t<h2 data-interaction-id=\"c087e78\" class=\"section_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"c087e78\">- From friction to flow<\/h2>\n\t\t\t\t\t<p class=\"hero_txt e-paragraph-base e-default-p\" data-interaction-id=\"3269a0f\" data-e-type=\"widget\" data-id=\"3269a0f\">Conflict and disagreement are inevitable, and can even be healthy, as long as they don\u2019t become too intense or last too long. Not every conflict can be fully resolved. But every conflict can be handled better than it is today. Sometimes people come out of it stronger. The air has been cleared.<\/p>\n\t\t\t\t\t<p class=\"hero_txt e-paragraph-base e-default-p\" data-interaction-id=\"05b63c1\" data-e-type=\"widget\" data-id=\"05b63c1\">We help you understand and untangle difficult relationships. From friction to flow. Where there is a knot, there is also a bond. Some people come to us with a situation that has reached a deadlock. Others want to build their organisation\u2019s ability to pick up on disagreement before it grows. Some want to train their managers, others want to include employees in building skills.<\/p>\n\t\t<div class=\"elementor-element elementor-element-4968089 e-con e-atomic-element e-div-block-base e-default-div btn_wrapper e-4968089-5b35e94\" data-id=\"4968089\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4968089\">\n    \t\t\t<a href=\"\/en\/contact-us\/\" target=\"_self\" class=\"primary_btn e-button-base e-default-a\" data-interaction-id=\"c74032a\" data-e-type=\"widget\" data-id=\"c74032a\">\n\tAsk for help now\n<\/a>\n\t\t\t\t\t<a href=\"\/en\/contact-us\/\" target=\"_self\" class=\"secondary_btn e-button-base e-default-a\" data-interaction-id=\"cebab56\" data-e-type=\"widget\" data-id=\"cebab56\">\n\tTalk to an adviser\n<\/a>\n\t\t\n<\/div>\n\t\t<div class=\"elementor-element elementor-element-528bedd elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"528bedd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support in specific cases<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Courses for managers and safety representatives<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">40 years of experience<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-ab02562 e-con e-atomic-element e-div-block-base e-default-div hero_image-wrapper\" data-id=\"ab02562\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ab02562\">\n    \t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base e-default-img e-03771d9-022fcd6 hero_image\" data-interaction-id=\"03771d9\" data-e-type=\"widget\" data-id=\"03771d9\" id=\"225\" src=\"https:\/\/sunneorg.hornstaging.no\/wp-content\/uploads\/2026\/09\/sykefravar.avif\" width=\"2048\" height=\"1367\" srcset=\"\" alt=\"Sykefravar\"\/>\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-f1f32ee e-con e-atomic-element e-div-block-base e-default-div logo_section\" data-id=\"f1f32ee\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"f1f32ee\">\n    \t\t<div class=\"elementor-element elementor-element-98757c3 elementor-widget elementor-widget-shortcode\" data-id=\"98757c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><!-- Elfsight Logo Showcase | Sunne organisasjoner -->\n<script src=\"https:\/\/elfsightcdn.com\/platform.js\" async><\/script>\n<div class=\"elfsight-app-5b6b25e4-0291-4e75-8a64-b1cdd2f11b77\" data-elfsight-app-lazy><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-99f82a3 e-con e-atomic-element e-div-block-base e-default-div e-99f82a3-ecdff1c section\" data-id=\"99f82a3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"99f82a3\">\n    <div class=\"elementor-element elementor-element-99ddbd2 e-con e-atomic-element e-div-block-base e-default-div section_container\" data-id=\"99ddbd2\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"99ddbd2\">\n    <div class=\"elementor-element elementor-element-1a26dd9 e-con e-atomic-element e-div-block-base e-default-div work_wrapper\" data-id=\"1a26dd9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"1a26dd9\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"11e26fd\" data-e-type=\"widget\" data-id=\"11e26fd\">WHAT KIND OF HELP DO YOU NEED?<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"d3698d7\" class=\"section_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"d3698d7\">Three situations, three ways to help<\/h2>\n\t\t\t\t\t<p class=\"section_txt e-paragraph-base e-default-p\" data-interaction-id=\"5dc1e4a\" data-e-type=\"widget\" data-id=\"5dc1e4a\">People come to us at three different stages. That determines what we do, and how quickly.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-baad75c e-grid e-con-full e-con e-parent\" data-id=\"baad75c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a6cff0d e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"a6cff0d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"a6cff0d\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"cdf7d7b\" data-e-type=\"widget\" data-id=\"cdf7d7b\">01 \/ IT\u2019S URGENT<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"9ee786d\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"9ee786d\">Support in a specific case<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"b1211bb\" data-e-type=\"widget\" data-id=\"b1211bb\">Something has reached a deadlock and you can\u2019t move forward. We come in from outside, talk to the people involved, and help you reach something everyone can live with.<\/p>\n\t\t\t\t\t<p class=\"salespoint_cta e-paragraph-base e-default-p\" data-interaction-id=\"3d876ef\" data-e-type=\"widget\" data-id=\"3d876ef\"><a href=\"\/en\/contact-us\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tContact us\n\t<\/a><\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-307a053 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"307a053\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"307a053\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"5ac9bf0\" data-e-type=\"widget\" data-id=\"5ac9bf0\">02 \/ IT\u2019S BUILDING UP<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"48e02b8\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"48e02b8\">Courses for managers<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"78898dd\" data-e-type=\"widget\" data-id=\"78898dd\">You can tell something is wrong, but you\u2019re not quite sure what to do. The course gives you techniques you can use before it turns into a formal case.<\/p>\n\t\t\t\t\t<p class=\"salespoint_cta e-paragraph-base e-default-p\" data-interaction-id=\"6c6fb8f\" data-e-type=\"widget\" data-id=\"6c6fb8f\"><a href=\"\/en\/contact-us\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tContact us\n\t<\/a><\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-cc7db14 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"cc7db14\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"cc7db14\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"dd5140d\" data-e-type=\"widget\" data-id=\"dd5140d\">03 \/ IT AFFECTS EVERYONE<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"ae4a613\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"ae4a613\">Workshop for the department<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"e8a9b5d\" data-e-type=\"widget\" data-id=\"e8a9b5d\">The whole group learns to talk about what is difficult, before it grows into something bigger.<\/p>\n\t\t\t\t\t<p class=\"salespoint_cta e-paragraph-base e-default-p\" data-interaction-id=\"98449f8\" data-e-type=\"widget\" data-id=\"98449f8\"><a href=\"\/en\/contact-us\/\" target=\"_self\" class=\"e-paragraph-link-base e-default-a\">\n\t\tContact us\n\t<\/a><\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-04cc73d e-con e-atomic-element e-div-block-base e-default-div section\" data-id=\"04cc73d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"04cc73d\">\n    <div class=\"elementor-element elementor-element-86d2f0f e-con e-atomic-element e-div-block-base e-default-div section_container\" data-id=\"86d2f0f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"86d2f0f\">\n    <div class=\"elementor-element elementor-element-7173610 e-con e-atomic-element e-div-block-base e-default-div split_grid\" data-id=\"7173610\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"7173610\">\n    <div class=\"elementor-element elementor-element-4bc3b6f e-con e-atomic-element e-div-block-base e-default-div split_grid-wrapper e-4bc3b6f-a5d0305\" data-id=\"4bc3b6f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4bc3b6f\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"542132d\" data-e-type=\"widget\" data-id=\"542132d\">WHAT YOU WILL LEARN<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"8408217\" class=\"section_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"8408217\">Handling conflict is a skill, not a personality trait<\/h2>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-95f42ed e-con e-atomic-element e-div-block-base e-default-div split_grid-wrapper e-95f42ed-93ec6b4\" data-id=\"95f42ed\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"95f42ed\">\n    \t\t\t<p class=\"section_txt e-paragraph-base e-default-p\" data-interaction-id=\"5229c11\" data-e-type=\"widget\" data-id=\"5229c11\">Almost everyone can get better at this. It comes down to a few techniques, practised until they become second nature.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-25625a0 e-grid e-con-full e-con e-parent\" data-id=\"25625a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-458b4f5 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"458b4f5\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"458b4f5\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"2c66605\" data-e-type=\"widget\" data-id=\"2c66605\">METHOD<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"8cf534b\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"8cf534b\">Empathic communication<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"4d9e477\" data-e-type=\"widget\" data-id=\"4d9e477\">Also known as Nonviolent Communication (NVC), after Marshall Rosenberg. You say what needs to be said without raising the temperature, and without giving up your own needs.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-fc48e08 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"fc48e08\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"fc48e08\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"e4e2e61\" data-e-type=\"widget\" data-id=\"e4e2e61\">ANALYSIS<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"b6537ae\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"b6537ae\">Issue-based or personal conflict?<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"d9a9ba6\" data-e-type=\"widget\" data-id=\"d9a9ba6\">An issue-based conflict is about disagreement over facts or direction. A personal conflict is about not liking the other person. They need completely different handling, and they get mixed up all the time.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-8fdf057 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"8fdf057\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8fdf057\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"6645c9d\" data-e-type=\"widget\" data-id=\"6645c9d\">OUTCOME<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"0d7cad7\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"0d7cad7\">Win-win-win<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"8138b18\" data-e-type=\"widget\" data-id=\"8138b18\">Solutions where both parties gain something, and where the workplace as a whole wins too. That takes empathy, a willingness to listen, and compromises that actually hold.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-b8dc8d7 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"b8dc8d7\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b8dc8d7\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"fffe4da\" data-e-type=\"widget\" data-id=\"fffe4da\">STRUCTURE<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"8e594e8\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"8e594e8\">When the cause lies in poor leadership or organisation<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"9b0d444\" data-e-type=\"widget\" data-id=\"9b0d444\">Often the people are not the problem, even if some are more difficult than others. If there are unclear lines of responsibility or poor leadership, sending people on a course will not help much. Our method is the natural one: we talk to people, and we listen. We don\u2019t apportion blame. We look ahead and help share responsibility for a good solution.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-4e90783 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"4e90783\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4e90783\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"4faf88f\" data-e-type=\"widget\" data-id=\"4faf88f\">SELF-AWARENESS<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"aa52767\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"aa52767\">The five conflict styles<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"d1e9d3b\" data-e-type=\"widget\" data-id=\"d1e9d3b\">Competing, avoiding, compromising, accommodating and problem-solving. None of them is wrong in every situation. The point is to recognise your own and be able to switch.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-6e31e00 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"6e31e00\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"6e31e00\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"861c2bd\" data-e-type=\"widget\" data-id=\"861c2bd\">ROLE<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"fc719d0\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"fc719d0\">When the manager is the problem<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"90f6c18\" data-e-type=\"widget\" data-id=\"90f6c18\">How do you raise concerns with a manager you believe is the cause, without it costing you your job or the working environment? This is the question we are asked most often.<\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-b9da985 e-con e-atomic-element e-div-block-base e-default-div section e-b9da985-a4752e1\" data-id=\"b9da985\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b9da985\">\n    <div class=\"elementor-element elementor-element-e3554c7 e-con e-atomic-element e-div-block-base e-default-div section_container\" data-id=\"e3554c7\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"e3554c7\">\n    <div class=\"elementor-element elementor-element-1803729 e-con e-atomic-element e-div-block-base e-default-div split_grid\" data-id=\"1803729\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"1803729\">\n    <div class=\"elementor-element elementor-element-e85fcae e-con e-atomic-element e-div-block-base e-default-div split_grid-wrapper\" data-id=\"e85fcae\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"e85fcae\">\n    \t\t\t<p class=\"eyebrow e-15cf9fd-8c378db e-paragraph-base e-default-p\" data-interaction-id=\"15cf9fd\" data-e-type=\"widget\" data-id=\"15cf9fd\">WHO RUNS THE COURSES<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"c014e03\" class=\"section_heading e-c014e03-3289cb9 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"c014e03\">Two people with long experience in this field<\/h2>\n\t\t\t\t\t<p class=\"section_txt e-bdd8834-23a2d11 e-paragraph-base e-default-p\" data-interaction-id=\"bdd8834\" data-e-type=\"widget\" data-id=\"bdd8834\">Christian H. Rafn has 40 years of experience as an HR director and managing director, and works with leadership and employee development.<\/p>\n\t\t\t\t\t<p class=\"section_txt e-5b12ead-18bba83 e-paragraph-base e-default-p\" data-interaction-id=\"5b12ead\" data-e-type=\"widget\" data-id=\"5b12ead\">J\u00f8rgen Rafn is a qualified teacher with a master\u2019s degree in Development Management, and specialises in balanced, thought-provoking dialogue.<\/p>\n\t\t\t\t<div class=\"elementor-element elementor-element-73fccb6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"73fccb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support in urgent cases<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Courses for managers and safety representatives<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Workshops for the whole department<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mediation between parties<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a635f3 e-con e-atomic-element e-div-block-base e-default-div btn_wrapper e-8a635f3-f84321f\" data-id=\"8a635f3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8a635f3\">\n    \t\t\t<a href=\"\/en\/contact-us\/\" target=\"_self\" class=\"primary_btn e-button-base e-default-a\" data-interaction-id=\"6116a32\" data-e-type=\"widget\" data-id=\"6116a32\">\n\tContact us\n<\/a>\n\t\t\t\t\t<a href=\"\/en\/kontak-oss\/\" target=\"_self\" class=\"secondary_btn e-button-base e-default-a\" data-interaction-id=\"7d19d24\" data-e-type=\"widget\" data-id=\"7d19d24\">\n\tTalk to an adviser\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-8d1a6f9 e-con e-atomic-element e-div-block-base e-default-div split_grid-wrapper\" data-id=\"8d1a6f9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8d1a6f9\">\n    \t\t\t<img decoding=\"async\" class=\"e-image-base e-default-img about_image\" data-interaction-id=\"b0227cd\" data-e-type=\"widget\" data-id=\"b0227cd\" id=\"684\" src=\"https:\/\/sunneorg.hornstaging.no\/wp-content\/uploads\/2026\/10\/om-oss-hjem-02.avif\" width=\"2048\" height=\"1365\" srcset=\"\" alt=\"Om oss hjem 02\"\/>\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-3aff383 e-grid e-con-full e-con e-parent\" data-id=\"3aff383\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4829f5 elementor-widget elementor-widget-counter\" data-id=\"f4829f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">have taken the e-learning course<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"10000\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a68005b elementor-widget elementor-widget-counter\" data-id=\"a68005b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">classroom courses delivered<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"100\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42059bb elementor-widget elementor-widget-counter\" data-id=\"42059bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">webinars<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"80\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4309dad elementor-widget elementor-widget-counter\" data-id=\"4309dad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">with HMS Norge<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"> years<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-ad2d536 e-con e-atomic-element e-div-block-base e-default-div section\" data-id=\"ad2d536\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ad2d536\">\n    <div class=\"elementor-element elementor-element-96a3c6c e-con e-atomic-element e-div-block-base e-default-div section_container\" data-id=\"96a3c6c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"96a3c6c\">\n    <div class=\"elementor-element elementor-element-f86177d e-con e-atomic-element e-div-block-base e-default-div split_grid\" data-id=\"f86177d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"f86177d\">\n    <div class=\"elementor-element elementor-element-ed9a375 e-con e-atomic-element e-div-block-base e-default-div split_grid-wrapper\" data-id=\"ed9a375\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ed9a375\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"22c9aad\" data-e-type=\"widget\" data-id=\"22c9aad\">The problem<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"48f4e42\" class=\"section_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"48f4e42\">The most common mistake is waiting<\/h2>\n\t\t\t\t\t<p class=\"section_txt e-b63dca4-740b256 e-paragraph-base e-default-p\" data-interaction-id=\"b63dca4\" data-e-type=\"widget\" data-id=\"b63dca4\">Issue-based conflicts turn into personal conflicts because they were left alone. What could have been solved with a conversation in March needs a full process by October.<\/p>\n\t\t\t\t\t<p class=\"section_txt e-7ed9538-52c987c e-paragraph-base e-default-p\" data-interaction-id=\"7ed9538\" data-e-type=\"widget\" data-id=\"7ed9538\">Managers wait for good reasons. They hope it will blow over, they don\u2019t want to make things worse, and they are unsure what they are allowed to say. All three are understandable, and all three make it more costly.<\/p>\n\t\t<div class=\"elementor-element elementor-element-6f1a1d7 e-grid e-con-boxed e-con e-parent\" data-id=\"6f1a1d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a34bd53 elementor-widget elementor-widget-video\" data-id=\"a34bd53\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/1099344995?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=1&amp;portrait=1&amp;byline=1#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f64e2e elementor-widget elementor-widget-video\" data-id=\"6f64e2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/1099359309?color&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=1&amp;portrait=1&amp;byline=1#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8795724 elementor-widget__width-inherit elementor-widget elementor-widget-elementskit-accordion\" data-id=\"8795724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6af384bdc9c0f\">\n\n            \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-8795724\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-10f200d6af384bdc9c0f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-10f200d6af384bdc9c0f\" aria-expanded=\"false\" aria-controls=\"Collapse-10f200d6af384bdc9c0f\">\n                            \n                            <span class=\"ekit-accordion-title\">Conflict styles<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-10f200d6af384bdc9c0f\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-8795724\" data-parent=\"#accordion-6af384bdc9c0f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <iframe src=\"https:\/\/player.vimeo.com\/video\/1191873665?h=d13f2a8e4a\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\"><\/iframe>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-8795724\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-1ada8cd6af384bdc9c0f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1ada8cd6af384bdc9c0f\" aria-expanded=\"false\" aria-controls=\"Collapse-1ada8cd6af384bdc9c0f\">\n                            \n                            <span class=\"ekit-accordion-title\">An organisational perspective<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1ada8cd6af384bdc9c0f\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-8795724\" data-parent=\"#accordion-6af384bdc9c0f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <iframe src=\"https:\/\/player.vimeo.com\/video\/1191876156?h=e1d078fd88\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\"><\/iframe>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-8795724\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d4d355b6af384bdc9c0f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d4d355b6af384bdc9c0f\" aria-expanded=\"false\" aria-controls=\"Collapse-d4d355b6af384bdc9c0f\">\n                            \n                            <span class=\"ekit-accordion-title\">A relational perspective<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d4d355b6af384bdc9c0f\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-8795724\" data-parent=\"#accordion-6af384bdc9c0f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <iframe src=\"https:\/\/player.vimeo.com\/video\/1191874666?h=9a2861da8a\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\"><\/iframe>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-055da14 e-con e-atomic-element e-div-block-base e-default-div split_grid-wrapper\" data-id=\"055da14\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"055da14\">\n    <div class=\"elementor-element elementor-element-0b67717 e-con e-atomic-element e-div-block-base e-default-div salespoints_wrapper\" data-id=\"0b67717\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"0b67717\">\n    \t\t\t<p class=\"salespoint_number e-paragraph-base e-default-p\" data-interaction-id=\"2c81b05\" data-e-type=\"widget\" data-id=\"2c81b05\">WE FIND THE ANSWER<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"df17156\" class=\"salespoint_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"df17156\">When should you bring in outside help?<\/h2>\n\t\t\t\t\t<p class=\"salespoint_txt e-paragraph-base e-default-p\" data-interaction-id=\"be93c0f\" data-e-type=\"widget\" data-id=\"be93c0f\">Some signs that the situation has gone beyond what you can solve internally:<\/p>\n\t\t\t\t<div class=\"elementor-element elementor-element-34c9b5a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"34c9b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">The parties no longer speak to each other directly<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Others in the department have started taking sides<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Someone has reported health problems<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">The manager is personally involved<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">You have tried once, and it got worse<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2a4a8d e-con e-atomic-element e-div-block-base e-default-div btn_wrapper e-a2a4a8d-0204ea0\" data-id=\"a2a4a8d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"a2a4a8d\">\n    \t\t\t<a href=\"\/en\/contact-us\/\" target=\"_blank\" class=\"secondary_btn e-button-base e-default-a\" data-interaction-id=\"180d23f\" data-e-type=\"widget\" data-id=\"180d23f\">\n\tGet in touch\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-ccd53ff e-con e-atomic-element e-div-block-base e-default-div section e-ccd53ff-23d29c0\" data-id=\"ccd53ff\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ccd53ff\">\n    <div class=\"elementor-element elementor-element-db1a88a e-con e-atomic-element e-div-block-base e-default-div section_container\" data-id=\"db1a88a\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"db1a88a\">\n    <div class=\"elementor-element elementor-element-0a1a247 e-con e-atomic-element e-div-block-base e-default-div work_wrapper\" data-id=\"0a1a247\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"0a1a247\">\n    \t\t\t<p class=\"eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"0905ae6\" data-e-type=\"widget\" data-id=\"0905ae6\">Frequently asked questions<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"b85c1e8\" class=\"section_heading e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"b85c1e8\">What managers and safety representatives ask<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffc7c15 elementor-widget__width-inherit elementor-widget elementor-widget-elementskit-accordion\" data-id=\"ffc7c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6af384bdd41c9\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-ffc7c15\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-10f200d6af384bdd41c9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-10f200d6af384bdd41c9\" aria-expanded=\"true\" aria-controls=\"Collapse-10f200d6af384bdd41c9\">\n                            \n                            <span class=\"ekit-accordion-title\">What actually counts as a conflict in the workplace?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-10f200d6af384bdd41c9\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-ffc7c15\" data-parent=\"#accordion-6af384bdd41c9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>A disagreement that has become personal and affects how people do their jobs. As long as the disagreement is about the issue and the parties are still talking, it is usually healthy.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-ffc7c15\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d899d206af384bdd41c9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d899d206af384bdd41c9\" aria-expanded=\"false\" aria-controls=\"Collapse-d899d206af384bdd41c9\">\n                            \n                            <span class=\"ekit-accordion-title\">Is the employer obliged to do anything?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d899d206af384bdd41c9\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-ffc7c15\" data-parent=\"#accordion-6af384bdd41c9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. The Working Environment Act requires employers to ensure a fully satisfactory psychosocial working environment. Letting a conflict run its course is not a neutral choice.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-ffc7c15\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f15ed596af384bdd41c9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f15ed596af384bdd41c9\" aria-expanded=\"false\" aria-controls=\"Collapse-f15ed596af384bdd41c9\">\n                            \n                            <span class=\"ekit-accordion-title\">Can we remain anonymous when we get in touch?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f15ed596af384bdd41c9\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-ffc7c15\" data-parent=\"#accordion-6af384bdd41c9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. You can call and describe the situation without naming the organisation or the people involved. We are bound by confidentiality.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-ffc7c15\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-dc8501d6af384bdd41c9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-dc8501d6af384bdd41c9\" aria-expanded=\"false\" aria-controls=\"Collapse-dc8501d6af384bdd41c9\">\n                            \n                            <span class=\"ekit-accordion-title\">We are safety representatives, not management. Can we contact you?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-dc8501d6af384bdd41c9\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-ffc7c15\" data-parent=\"#accordion-6af384bdd41c9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. Safety representatives are often the first to see a conflict building up. We run separate sessions for safety representatives and AMU members.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-ffc7c15\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-b7cdc036af384bdd41c9\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b7cdc036af384bdd41c9\" aria-expanded=\"false\" aria-controls=\"Collapse-b7cdc036af384bdd41c9\">\n                            \n                            <span class=\"ekit-accordion-title\">What do you do if the conflict cannot be resolved?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b7cdc036af384bdd41c9\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-ffc7c15\" data-parent=\"#accordion-6af384bdd41c9\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Then we work to make it manageable. Some relationships never become good again, but two people can still work together professionally. That is also a result.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Workshops and individual support. From friction to flow, and from stress to mastery.<\/p>","protected":false},"author":1,"featured_media":0,"parent":16,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":0,"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/pages\/16"}],"wp:attachment":[{"href":"https:\/\/sunneorg.hornstaging.no\/en\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}